Frequently Asked Questions

Everything you need to know about shopping the 260 Sample Sale Online experience.

Are the products authentic?

Yes, we partner directly with luxury brands and designers to ensure that 100% of the merchandise sold on our platform is authentic and sourced straight from the brand's inventory.

What is your return policy?

Due to the deep discounts offered during our limited-time events, all sales are final. We do not accept returns, exchanges, or store credit for any items purchased online.

How long will it take for my order to ship?

Orders typically process within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information. Shipping times may vary based on the specific brand event and your location.

Why are some items marked as 'Sample' or 'Final Sale'?

Sample sale items may include runway samples, overstock, or past-season collections. While most items are in pristine condition, some may have minor imperfections, which is why they are offered at significant discounts.

Can I modify or cancel my order after it has been placed?

Because we aim to process orders quickly to ensure timely delivery, we are unable to modify or cancel an order once it has been confirmed. Please double-check your size and shipping address before checking out.

Do you ship internationally?

Currently, we only ship to addresses within the United States. We are working on expanding our logistics to support international fashion enthusiasts in the near future.